Re: Roadrunner Class Action Suit????

On Jun 23, 11:22 pm, topher <t__cru...@hotmail.com> wrote:
> About 1/3 of my Internet time is spent in the Usenet news groups.
> When I was searching for an ISP, I made it clear to Roadrunner that
> Usenet news group access was very important to me.  I was assured that
> Usenet news group access would be included with my Roadrunner
> subscription.  I would think that a multitude of others were told the
> same.  Now that Roadrunner has removed access to Usenet news groups,
> and I will have to change my ISP (I am not willing to pay a decent 3rd
> party news service $12.99 monthly, as well as Roadrunner's monthly
> high subscription rate).  My question is:  My selecting Roadrunner for
> an ISP was predicated on their word that I would have Usenet news
> group access.  I was charged what I consider a high service fee ($60)
> for connection when I started my Roadrunner subscription.  Since
> Roadrunner has now removed the access to the Usenet news groups, which
> I was told would be included with my subscription, is there a chance
> that I, and many others can have a class action law suit against
> Roadrunner to refund that $60 service fee for connection, since they
> renegged on their word?
>
> Topher

If you had a contract with them or prepaid for Internet access you
could get a refund for the rest of the term. You can't sue them (and
win) just because they did something you don't like. Read your TOS.
They have no legal obligation to provide you with usenet access. If
you don't like what they did find a new ISP and let TWC know why. If
enough people do it maybe they'll bring back the service.